Our intranet is currently getting upgraded to the latest version of XWiki. This pretty much means that I cannot work. It's late Friday afternoon so most of our customers and prospects will not return emails and phone calls at this hour. As it turns out, I believe that this is a good thing.
We have come to a point where almost all of our internal communication and processes are done through XWiki:
- Sales proposal are written and stored in wiki pages
- Project-related information as well as processes and best practices are in a dedicated wiki
- All of our HR information, including information related to potential hires, is in another wiki
- Our marketing plans and strategy is stored in a wiki of its own
If that sounds like an awful lot of wikis, that's because we're using XWiki Enterprise Manager, which means that each department can easily manage its own wiki.
We're also seeing this phenomenon at our customers: when the wiki is down for maintenance, people can no longer do their work correctly. It's so tightly integrated in their daily work processes that spending time on the wiki has become a crucial part of their day. That's when you know that your solution matters.